Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Hannah Morley

November 15, 2023

5  out of  5 rating by Hannah Morley
"Great staff!"

Marta Delgado

November 14, 2023

5  out of  5 rating by Marta Delgado
"The most knowledgeable and prompt service I’ve ever had in insurance related matters…. Auto, life, homeowners, motorcycle, renters…."

MB Brandt

November 12, 2023

5  out of  5 rating by MB Brandt
"Marg always takes care of my questions, concerns or issues in a timely manner. I’m sure I am not her only client, but she makes me feel like I am the only one."

Carol Wilson

October 18, 2023

5  out of  5 rating by Carol Wilson
"Marty and his team have been top notch for the 30 plus years I have been with them! Special shout-out to Chad and Kim who helped me today with my towing reimbursement. Towed today- check ready tomorrow! Marg has always been extra helpful over the years as well!"

Bri Tran

October 16, 2023

5  out of  5 rating by Bri Tran
"The ladies have their own unique way of helping and they are all awesome! Very friendly and very helpful!"

Kathleen Hall

September 11, 2023

5  out of  5 rating by Kathleen Hall
"Misty was reliable, fast, and efficient. I was able to complete my proof of insurance for my apartmemt complex quickly with her help! I really appreciate it!"

Michael Farmer

August 18, 2023

5  out of  5 rating by Michael Farmer
"Margaret was so helpful and didn't care how many questions I had about my daughter and her getting her license too. Even had time to get me transfer to a claim department for a windshield replacement. Been a customer for many of years and nothing has changed."

Ashley Jordan

August 16, 2023

5  out of  5 rating by Ashley Jordan
"Friendliest staff ever. These guys are the best."

addison sloan

June 21, 2023

5  out of  5 rating by addison sloan
"Have been a client for around 10 years. The customer service is amazing. Every time I talk to Kim she is so kind, patient, and quick to help me with quotes, questions, etc. 10/10 recommend them for any insurance needs!"

Tracy Davis

June 6, 2023

5  out of  5 rating by Tracy Davis
"We have been a client with Marty Joiner - State Farm for more than 25 years. The staff always welcoming and friendly. They are knowledgeable and professional. Many Thanks to Marg for making the changes we needed easy. We trust them with all of our home and car insurance."

Marshall McCravy

May 25, 2023

5  out of  5 rating by Marshall McCravy
"Highly recommend Marg."

Kristen Dellaventura

May 10, 2023

5  out of  5 rating by Kristen Dellaventura
"Marge and Rachel are the best…truly the friendliest staff in the business of insurance"

Viktor

April 24, 2023

5  out of  5 rating by Viktor
"Many thanks to Misty Ray for helping with car and rental policies. I would recommend contacting this agency if you are looking for a great product and great customer service."

Alan Burghauser, MD

February 12, 2023

5  out of  5 rating by Alan Burghauser, MD
"Helene and I are thrilled with our overall experience with this Superb State Farm Franchise! We recently moved to the Upstate and needed to evaluate and re-write our out-of-state SF policies, to meet our local needs. Rachel and the entire office staff were wonderful. They were all very caring, friendly and accommodating. We have used State Farm for years… this office was far superior than any previous experience we have had with the firm! Then, came our biggest surprise! Dealing with Marg Crim was a Delight! We have never met a more precise, intelligent, warm, caring and wonderful Agent anywhere! Old policies were evaluated, new situations were discussed and changes that needed to be made were suggested and explained. Marg was “spot on” in her evaluation and made us feel we were in the best hands possible. The transition was easy; the costs were economical. More importantly, the care was Superb! We wish to thank Marg and the entire team who have helped us in this transition and we look forward to working with all of the staff in the future! In addition, Marg and her staff gave us great advice for shopping, dining and entertainment for us “newcomers “ to the Upstate. Marg, you are great! Thanks guys….. what a pleasure getting to know you all. Helene and Alan"

Stewart Campbell

November 29, 2022

5  out of  5 rating by Stewart Campbell
"I've worked with Marg for years, and several generations of my family have as well. She is always quickly responsive, willing to explain, and eager to help. She takes a personal interest in her clients, and I would highly recommend."

Shawn B

November 18, 2022

5  out of  5 rating by Shawn B
"Anytime I have to speak with them. They are always very courteous. Between the great rates and great customer service you can’t go wrong with them."

Patricia Earwood

November 16, 2022

5  out of  5 rating by Patricia Earwood
"I've been with State Farm for about 30 years now. I love the staff. An extra RAH RAH for Marg. I wouldn't dream of going to another insurance company."

Jaden Surratt

November 16, 2022

5  out of  5 rating by Jaden Surratt
"Great service! Love working with Amber. She’s always professional and helpful. Would recommend"

casey shelton

November 15, 2022

5  out of  5 rating by casey shelton
"Amber is of great help!!"

Robert Morra

November 15, 2022

5  out of  5 rating by Robert Morra
"Marty Joiner, State Farm Insurance and specifically, Gina Tate, has been my insurance rep for 6 years. Gina has a thorough knowledge of the insurance industry at every level and has rendered her advice and counsel professionally, courteously, and accurately in a timely fashion. She is always informed of the latest changes and/or modifications with respect to all aspects of insurance and related insurance policies. I feel confident in her ability to find the right answer and expedite a solution without delay. Given the above, I would expect she would be member of senior leadership within the firm."

Heather Greer

November 14, 2022

5  out of  5 rating by Heather Greer
"Misty has been the best agent that I have dealt with with my policies. She is always available when I have a question. Misty is the best."

Alexandra Carr

November 14, 2022

5  out of  5 rating by Alexandra Carr
"Kim answered the phone on the first ring. Great service."

Christian Keyes

November 14, 2022

5  out of  5 rating by Christian Keyes
"Absolutely great customer service! Ask for Kim, she’s the best!"

Lauren Gibson

November 14, 2022

5  out of  5 rating by Lauren Gibson
"Thank you for helping me find a policy that works best for me, Rachel!"

Cynthia Davis-Vess

November 14, 2022

5  out of  5 rating by Cynthia Davis-Vess
"The service at State Farm provided by Kim Keyes is prompt and professional; she always goes above and beyond to be helpful, and she is so sweet. Thank You Kim!"